Customer Support Associate

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About Course

About The Course

 

The Customer Support Associate Course at Global Aviation & Airline Academy is a career-oriented program designed for students and beginners who want to develop the essential skills required to build a career in customer service, customer support, communication, and service operations.

 

This course focuses on developing practical knowledge of customer communication, handling customer queries, complaint resolution, professional communication, telephone etiquette, email communication, customer relationship management, and workplace professionalism.

 

Students will learn how to communicate effectively with customers, understand their requirements, handle different types of customer concerns, and provide professional and customer-focused solutions.

 

The course is suitable for 12th-pass students, freshers, graduates, and individuals looking to start or improve their career in customer support, customer service, front office, call centre, and service-related roles.

 

Course Overview

Parameter Details

Academy Name Global Aviation & Airline Academy

Program Customer Support Associate

Course Type Career-Oriented Professional Course

Mode Online

Course Fees INR 25,000

Study Material Books & Notes Provided

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What Will You Learn?

  • Customer Service Fundamentals
  • Professional Communication Skills
  • Customer Query Handling
  • Complaint & Problem Resolution
  • Telephone Etiquette
  • Email & Written Communication
  • Customer Relationship Management
  • Professional Behaviour & Workplace Etiquette
  • Basic Computer & Customer Support Skills
  • Customer-Focused Service Techniques